Shipping and Return
Shipping Policy:
- We ship orders within 2-3 business days after receiving payment.
- We use Australian Post to deliver orders.
- Shipping costs are calculated based on the weight of the package and the destination.
- Customers will receive a tracking number via email once the order has been shipped.
- Please note that shipping times may vary depending on the destination and any unforeseen circumstances (e.g. weather, customs delays, etc.).
- Customers are responsible for providing accurate shipping information. We are not responsible for orders that are lost or delayed due to incorrect addresses or other shipping-related issues.
- If a package is returned to us due to an incorrect address or failure to pick up the package, the customer will be responsible for paying for shipping costs to resend the package.
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We do offer international shipping, however, please note that shipping times and costs may vary depending on the destination country and any customs regulations. Customers are responsible for any customs fees or taxes that may be applied to their order.
We use international carriers to deliver orders and shipping costs are calculated based on the weight of the package and the destination country.
Please note that shipping times may be longer for international orders and may also be subject to delays due to customs processing.
Return Policy:
- We do not accept returns or exchanges for any reason.
- All sales are final.
- In the event that a package is damaged during shipping, please contact us within 24 hours of receiving the package with photos of the damaged item and packaging. We will do our best to work with you to resolve the issue.
Please let us know if you have any questions or concerns.